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Shipping Information

All orders over $100 (after discounts are applied and excluding taxes) will receive free standard shipping within.  The customer must have a customer profile.  No coupon code required.

Service

Shipping Charge

Order Placed

Order Delivered

Ship to store

Free of Charge

Anytime

7-10 business days

Canada orders (under $100)

$15

Anytime

7-10 business days

All U.S orders

$25

Anytime

7-10 business days

 

When can I expect my order to ship?

Processing and dispatching orders can take between 7-10 business days. We ship only on business days; Monday to Friday, excluding holidays. Orders placed after the shipping cut-off time, will ship out the following business day. All orders are subject to availability. During sale and holiday periods, additional processing time may be required.

Order Tracking Information

You will receive an email notification confirming shipment from Canada Post. (Be sure to check your spam/junk folder). Check your tracking here.

When will my order be delivered?

Please note that shipping times do not include processing time - orders generally take 5-7 days to be processed. We do not ship on weekends or holidays. We do our best to move quickly and so does our courier!

When can I expect my order is ready to pick up at store?

Orders can take between 7-10 business days to process. You will receive a call from the store you selected when your order is ready for pick up within that time frame.

Shipping to P.O. Boxes

We do ship to P.O. Boxes via Canada Post. Please allow additional time for orders shipped to P.O. box addresses.

Cancelling or Redirecting an Order

Please make sure your shipping address is correct as we can’t make changes to orders after they have been submitted. We are unable to redirect orders once items have been dispatched.