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Return Policy


Online Purchase Returns


You may return your web order within 14 days from the ship date at the store of your choice or by mail. Online purchases may be returned at Alberta, Kelowna, Winnipeg and Saskatoon stores only. A refund will be issued to the original form of payment at the original selling price.

Please note that we are unable to provide refunds or store credit for items indicated as "final sale" at checkout.

*Alll shipping costs, including return costs, are non-refundable. Customers will be responsible for the return shipping cost.

Please visit our E-Commerce FAQ page for all your e-commerce questions.


For all returns:


The following items are final sale and not eligible for return or exchange:


Final Sale

We are unable to provide exchanges, refunds or store credit for items that have been indicated as final sale (sale items marked at 50% off or greater) at checkout.


Gift Receipt

Items with a gift receipt may be exchanged or earn store credit for up to 14 days from the purchase date (for in-store purchases) or the ship date (for online purchases).


Returns with Loyalty Points

Once loyalty points are applied to a purchase, we are not able to return the loyalty points once the items sold have been returned. 


Gift Cards

Gift cards are not refundable. E-gift cards purchased on are only valid at Bellissima Fashions stores in Kelowna, Alberta, Saskatoon and Winnipeg and online at



Orders purchased via PayPal will only be eligible for a store credit after we have received the items within the 14 day return time frame and approved the return. If items paid for by PayPal are returned to the store and all conditions are met, you will be able to exchange the items or get store credit.


Online Exchanges/Modifications

We are not able to offer exchanges online. We recommend returning your order and placing a new order online.


Price Adjustments

We do not offer price adjustments for online or in-store purchases. Our promotions cannot be applied towards previous purchases.


Holiday Return Policy

New dates for holiday returns are indicated every year.



*The above return policy only applies to Alberta, Kelowna, Winnipeg and Saskatoon stores.

*Online purchases may not be returned or exchanged at British Columbia store locations (excluding Kelowna).


If you require further information, please email

Customer Service Hours: Monday - Friday 9:00am to 5:00pm MDT Except Holidays