You may return your web order within 14 days from the ship date at the store of your choice or by mail. Online purchases may be returned at Alberta, Kelowna, Winnipeg and Saskatoon stores only. A refund will be issued to the original form of payment at the original selling price.
*Please note that we are unable to provide refunds or store credit for items indicated as "final sale" at checkout.
*All shipping costs, including return costs, are non-refundable.
Please visit our FAQ page for all your e-commerce questions.
For all returns:
Items must not be washed, worn or damaged
All original tags must be attached
You must present a valid receipt/proof of purchase (Order Confirmation Email/ Receipt)
The following items are final sale and not eligible for return or exchange:
Sale items marked at 50% off or greater
Intimate apparel and accessories
We are unable to provide exchanges, refunds or store credit for items that have been indicated as final sale (sale items marked at 50% off or greater) at checkout.
Items with a gift receipt may be exchanged or earn store credit for up to 14 days from the purchase date (for in-store purchases) or the ship date (for online purchases).
Returns with Loyalty Points
Once loyalty points are applied to a purchase, we are not able to return the loyalty points once the items sold have been returned.
Gift cards are not refundable. E-gift cards purchased on www.bellissimafashions.com are only valid at Bellissima Fashions stores in Kelowna, Alberta, Saskatoon and Winnipeg and online at www.bellissimafashions.com
Orders purchased via PayPal will only be eligible for a store credit after we have received the items within the 14 day return time frame and approved the return. If items paid for by PayPal are returned to the store and all conditions are met, you will be able to exchange the items or get store credit.
We are not able to offer exchanges online. We recommend returning your order and placing a new order online.
We do not offer price adjustments for online or in-store purchases. Our promotions cannot be applied towards previous purchases.
Holiday Return Policy
New dates for holiday returns are indicated every year.
*The above return policy only applies to Alberta, Kelowna, Winnipeg and Saskatoon stores.
*Online purchases may not be returned or exchanged at British Columbia store locations (excluding Kelowna).
If you require further information, please email firstname.lastname@example.org.
Customer Service Hours: Monday - Friday 9:00am to 5:00pm MDT Except Holidays